Came home to a nonstarting pump after being out of town on the weekend. Called Austin Pool Service and was back up and running literally 2 hours later. They were extremely knowledgeable and friendly - sharing tips and tricks for some of my normal maintenance tasks and facts about my pool's construction that I had no idea about. I will definitely reach out again for any issues I have in the future.
They are great. They arrived when they said they would. The service person knew what he was doing and took a minimum amount of time to fix the problems. He was very polite and personable and put everything back in order when he was done. I could not ask for better service!
Super fast service! Lynn got our pool pump back in action after our pressure relief valve broke off. Thank you so much!
Excellent personal service and high quality work! Very responsive. We worked with a "big pool company" before, and Austin Pool Service is 1000% better!!!! Top notch pool care with a friendly, personal touch.
An example of fantastic customer service by someone who really cares.
After a different pool service got our pool heater only partially repaired before throwing up their hands and saying we needed to replace the $300 igniter, I called Lyn to setup an appointment for Austin Pool Service to come out and have a look at it. Even though I was outside their service area, Lyn said he'd make a trip to have a look, but first asked me to try a simple test. He asked me to try running the heater with the pool's filter cartridge removed, and see if it still shut off with a 'service heater' message after running for a while. Sure enough, the heater worked perfectly, and I replaced our old, cheap brand filter with one he recommended. Everything works great, and I didn't even have to pay for a visit. Thanks, Lyn!
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